Member Services Manager

Status: Paid - Part Time

Description:

Elevate Life is a life-affirming, non-profit organization that provides our member network of pregnancy resource centers and clinics the support and services they need to thrive and help build up a culture of life in their communities. The Member Support Manager (MSM) provides support to our networks of Members. This is a person committed to Elevate Life’s mission, adheres to Elevate Life’s policies and procedures and maintains a high level of professionalism.

Job Duties

• Update Member Website with resources for members.
• Work with Outreach Lead to review the initial screening and application process for potential new Members, recommending suitable candidates for approval by the Executive Director.
• Manage the online training platform. Keep updated annually.
• Facilitate the Metro, Western Executive Director meeting and the Southwestern and online outstate Executive Director Meetings every other month.
• Conduct comprehensive on-site orientations for all new member directors to ensure a seamless transition and integration to their roles.
• Along with the Executive Director, facilitate Member Board Consultations or training as needed.
• In coordination with the Executive Director, creates and/or updates all existing Member manuals and support pieces.
• Is responsible for coordinating two annual member trainings. Hosts our online meetings relevant to equipping our network.
• Strategically plan and execute key events.
• Works in conjunction with the Nurse Manager to provide annual site visits to Members.
• Conducts comprehensive on-site orientations for all new member directors.
• Provide support for all fundraising activities.
• Other duties assigned by Executive Director.

Qualifications

• At least 5 years experience working in leadership positions in a Pregnancy Medical Clinic (PMC). Not required
• Expertise in legal, medical and HR best practices in PMC.
• Expertise in non-profit board best practices.
• Previous PMC ED experience preferred.

Application Instructions
Email cover resume to [email protected]

Experience Needed:   Any previous PMC experience
Job Type: Administrative
State: Minnesota
Apply by Email: [email protected]
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